Broken Spring Replacement
Customer Issue: After Mr. Wilson heard a loud bang in his garage, he found that the garage door seemed to have a hard time functioning.
Our Solution: Our technicians determined that the bang sound had been one of Mr. Wilson’s extension garage door springs snapping. This led to the door struggling to open and close due to a lack of support. We released the tension after disconnecting the opener to be safe, removing the broken spring and replacing it. Afterward, our professionals tested the door to confirm it now moved with ease.
Customer Issue: This customer found that his garage door kept reversing when he tried to close it.
Our Solution: Our professionals found that the sensors for Mr. Abbott’s garage door had gotten tweaked so they were no longer properly aligned, causing them to keep the door from closing as they would if something was under the door. With careful measurements, the sensors were realigned back to the correct position.
Garage Door Troubleshooting
Customer Issue: Garage door malfunctioning.
Our Solution: After a thorough inspection of the whole system by one of our technicians, it was determined that the rollers were the source of the issue and that they needed to be replaced. Our technician took care of installing brand-new ones in the track.
Customer Issue: Malfunctioning opener.
Our Solution: We disconnected the Chamberlain WD832KEV from the system so we could safely take a look and determined that its motor needed to be replaced. We took care of it and tested the door to confirm it was working again.
Customer Issue: This customer accidentally backed into his door and needed a panel replaced.
Our Solution: Our experts matched the new panel perfectly and completed the replacement to the customer's complete satisfaction.
Chamberlain Opener Installation
Customer Issue: Our customer wanted a new opener that allowed her to open and close her garage door remotely.
Our Solution: We helped her select the Chamberlain 1-1/4 HP Smartphone-Controlled Wi-Fi opener with battery backup (Model #HD950WF) for ultra-quiet operation and dependability.
Customer Issue: Mr. Jackson's door stopped working because of a frayed cable.
Our Solution: We replaced both cables and realigned his door for perfect operation.